Effective Date: September 15, 2022
By accessing or using Noble Ground Coffee (www.noblegroundcoffee.com) and its various related websites and services (collectively, the “Site”), the user (“You” or “Your”) agrees to be bound by the Noble Ground Coffee Refund Policy and all of the terms incorporated herein by reference.
All return requests must be made within 7 days from receipt of shipment. Noble Ground Coffee is not required to accept shipments outside of the return window. If Your request is within 7 days of receipt of shipment, You will receive a pre-paid return label.
Refunds will not be issued unless the return is authorized by Customer Service. You will NOT be refunded the original shipping and handling charge(s).
Acceptance of returns is expressly conditioned upon all item(s) being returned in the same condition as when purchased. Returns will be inspected by Customer Service. If Your return is approved, You will receive a notification of refund via email or SMS, according to the preferences You selected during checkout or Your Noble Ground Coffee account preferences. This process may take up to 5 to 7 business days prior to issuing a refund.
Noble Ground Coffee is NOT able to issue any refunds for transactions involved in an open payment dispute with the credit card issuer, or payment processor (PayPal, Apple, Google Pay, etc.).
SPECIAL CONDITIONS AND RESTOCKING FEES
Product must be received in the same condition as when purchased. Assessment will be made of returned product and a percentage up to a full refund will be determined depending on product’s returned condition.
OTHER TERMS AND CONDITIONS
This Refund Policy forms part of the Terms & Conditions and is incorporated therein by reference.
If You have any questions about refund requests or would like information about Noble Ground Coffee products, please contact Customer Service here.
Last Reviewed on: September 15, 2022